Terms and conditions

1. Purpose of the contract and scope

Initium Creawatch Sàrl offers introductory courses in watchmaking where, according to the chosen formula, the client can assemble and leave with his own watch. These workshops include in all cases an introduction both theoretical and practical related to watchmaking. Some formulas also offer a meal taken in the company of a master watchmaker in an establishment of the region.

The general conditions apply from the use of the website (or the first telephone contact) to the use of services offered by Initium, as well as for the entire legal relationship. The general conditions are accepted by the customer as soon as he has carried out a complete process of reservation of stay.

2. Terms of payment and customer obligations

The prices of the different course formulas can be viewed at www.initium.ch/en/classes. These prices come into effect when ordering.

The customer agrees to pay the full amount of the stay 30 days after receipt of the invoice and no later than one month before the start of the course. If the client is unable to attend a class, he must inform Initium immediately. If the cancellation is not sent to Initium within the agreed time, a cancellation fee will be charged according to the details below.

When the client cancels his stay within 30 days before the start of the stay, the course is refunded up to 100% of the amount. If the person finally cancels his registration in the 30 days before the beginning of the stay, but at the latest 14 days before, the course will be reimbursed up to 80% of the amount of the stay. If the course is cancelled in the 14 days before the beginning of the stay, the course will be reimbursed up to 60% of the amount of the stay. A value equal to the amount of the unpaid workshop will be sent to you (validity date of one year). When the interested party cancels his stay for just cause (illness, accident, etc.) and upon presentation of proof, the course may be postponed to a later date. Initium reserves the right to cancel a stay in case of an impediment of important and justified nature. In this case, the customer will be fully refunded, and no compensation will be collected. In case of inappropriate or undisciplined behaviour with supervisors and / or other clients during a course, Initium reserves the right to exclude a participant with immediate effect. In this case, the customer will not be refunded. Initium assumes no damage or obligation as a result of delays, difficulties in arriving at the destination or other inconveniences.

The customer has a cancellation period of 7 days from the confirmation of participation in the initiation to watchmaking. If the interested party cancels the course within this period, it will be fully refunded, without having to justify the cancellation and without penalties.

The validity period of gift vouchers is 2 years from the date of the order. Given this delay, the benefits included in the voucher may be subject to change when certain formulas are redefined. A gift certificate can be refunded to the buyer of the voucher within 15 days after the order. Only a value of CHF 30.- will be deducted from the total amount of the gift voucher. This sum covers the administrative and shipping costs.

It is the customer’s responsibility to ensure that the address sent to Initium when ordering a voucher or a gift box is correct. Initium is in no way responsible for the non-receipt of a shipment in the event of an error in the address, an undisclosed move or in the event of the customer’s absence at the time of receipt.

3. Conditions of purchase

Watches assembled by the customer are guaranteed for two years from the date of the course. During the warranty period, Initium undertakes to either repair or replace any defective part of the watch for free. Repaired or replaced parts are warranted until the end of the warranty period. The shipping costs to have his watch repaired are not included in the warranty and is, therefore, the responsibility of the customer.

The guarantee does not apply in case of :

  • Accident, improper or abusive use ;
  • Use of parts not offered by Initium ;
  • Repair performed by any repairer other than Initium or agent appointed by Initium
  • Normal wear
  • Failure to notify a defect to Initium during the warranty period.

Initium repairs for damages or defects due to the aforementioned reasons will result in additional costs for labour, transportation and parts. For deliveries abroad, customs fees or any taxes may be added to the price of the service.

4. Data protection

Initium reserves the right to use the data provided by customers in order to inform them of the latest news. These data remain strictly confidential and will never be passed on to third parties. In addition, all data on the www.initium.ch website is protected and processed in accordance with the Federal Data Protection Act. They cannot be copied, modified or broadcast without the prior consent of Initium Creawatch Sàrl.

5. Intellectual property

Initium Creawatch Sàrl is the exclusive owner of all data, both on the structure and the content of the site. In particular, any element contained in the site (images, illustrations, sounds, photos, videos, music, data, logos, etc.), is protected by the rights of intellectual property and is the exclusive property of Initium Creawatch Sàrl.

Therefore, it is prohibited to reproduce and / or reuse, in any way, all or part of the elements contained in the site or received by e-mail without the prior permission of Initium Crewatch Sàrl.

6. Acceptance and modification of the general conditions

Anyone who has subscribed to a stay or who uses the services of Initium Creawatch Sàrl acknowledges having read the general conditions here.

Initium Creawatch Sàrl reserves the right to modify these terms and conditions at any time without notice. The latest version on www.initium.ch instantly deletes the previous one. The services offered are subject to conditions and must be validated by management.

In case of dispute, the jurisdiction is located in the canton of Jura in Switzerland.

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